Privacy Policy
Welcome to Haneen.sa
This Privacy Policy sets out the basis on which any\\\\npersonal data, including but not limited to payment details and other\\\\ninformation we collect from you or other sources or that you provide to us\\\\n("Information") will be handled by us in connection with your access\\\\nand use of haneen.sa, and/or the Haneen Webstore mobile application\\\\n(collectively, the “Platform”), services and applications (collectively, the\\\\n“Services”). We understand the importance you place on the Information, and we\\\\nare committed to protecting and respecting your privacy. Please read the\\\\nfollowing carefully to understand our practices regarding your Information. By\\\\nusing our Services, you agree to the handling of your Information in accordance\\\\nwith this Privacy Policy.
We may collect and process the following\\\\nInformation about you:
(a) Information that you provide by filling in\\\\nforms on our Platform, including information provided at the time of\\\\nregistering to use our Platform and other co- registrations (e.g., social media\\\\nlogins), subscribing to our Services, posting material, or requesting further\\\\nservices.
the Information you provide when you enter a\\\\ncompetition or promotion via our Platform, provide reviews, testimonials, or\\\\nfeedback on our Platform.
Information you provide us, or that we may collect\\\\nfrom you, when you report a problem with our Platform.
a record of correspondence if you contact us.
general, aggregated, demographic and non-personal\\\\nInformation.
If you download or use our mobile application, we\\\\nmay have access to details about your location and your mobile device,\\\\nincluding a unique identifier for your device.
details of transactions you carry out through our\\\\nPlatform and of the fulfilment of your orders.
details about your computer, including but not\\\\nlimited to your IP address, operating system, and browser type, as well as\\\\ninformation about your general internet usage (e.g., by using technology that\\\\nstores information on or gains access to your device, such as cookies, tracking\\\\npixels, web beacons, etc., (together, "Cookies")).
your email address and/or mobile number from a\\\\nthird party if you indicate that you have consented to that third party sharing\\\\nyour Information with us; and
any other Information we consider necessary to\\\\nenhance your experience on the Platform.
We may use Information held about you in the\\\\nfollowing ways:
to provide you with information, products, or\\\\nservices that you request from us or which we feel may interest you, where you\\\\nhave consented to be contacted for such purposes.
to provide you with location-based services, such\\\\nas advertising, search results and other personalized content.
to carry out our obligations arising from any\\\\ncontracts entered between you and another entity using our Platform or between\\\\nyou and us.
to improve our Services and to deliver a better and\\\\nmore personalized service to you.
to ensure that content from our Platform is\\\\npresented in the most effective manner for you and the device you use to access\\\\nour Platform.
to notify you about changes to our Services.
for any other reason which we deem necessary to\\\\nenhance your experience of the Platform.
to administer and manage our incentives programs\\\\nand fulfil your requests for incentives, and/or to allow you to participate in\\\\nsweepstakes and to notify you if you are a sweepstakes winner.
Information about our customers is an important\\\\npart of our business. We share your Information only as described below and\\\\nwith businesses that follow practices at least as protective as those described\\\\nin this Privacy Policy:
Other Businesses. To offer you our Services, we may\\\\nengage with businesses who are affiliates of us and/or non-affiliated service\\\\nproviders (e.g., logistics businesses used to deliver products to you,\\\\nmarketing companies, payments processers to process online transactions, etc.).\\\\nWe may involve other businesses in your transactions, who may store your\\\\nInformation in a digital wallet to make your use of our Services more\\\\nefficient.
You understand that it is important that such\\\\nbusinesses have access to the relevant Information to perform their functions.\\\\nWe will ensure that these businesses do not use your Information for other\\\\npurposes. We may also receive Information from these businesses (e.g. updated\\\\ndelivery and address information), which we may use (e.g. to correct our\\\\nrecords and deliver your next purchase). By using our Platform, you hereby\\\\nfreely and specifically consent to the transfer, storage, use, and disclosure\\\\nof your Information among businesses who are affiliates of us and/or\\\\nnon-affiliated service providers, wherever located. These businesses shall be\\\\ncontractually bound to respect the confidentiality of your Information.
Marketing and Promotional Offers. We may also use\\\\nyour Information to provide you with information about goods and services which\\\\nmay be of interest to you and enhance your Platform experience, service\\\\nmessages, new features, enhancements, unique offers and events of interest. We\\\\nmay contact you via various channels, including without limitation emails, push\\\\nnotifications, web notifications, post, telephone, in-app messages, WhatsApp\\\\nmessages and news feed cards.
We may permit third parties to use your Information.\\\\nFor example, we may provide advertisers Information to help them reach the kind\\\\nof audience they want to target and to enable us to comply with our commitments\\\\nto our advertisers (e.g. by displaying their advertisements to a target\\\\naudience).
Business Transfers. In the event that we or\\\\nsubstantially all of our assets are acquired, customer information will be one\\\\nof the transferred assets.
Protection of Our Platform and Others. We release\\\\naccount and other Information when we believe such a release is appropriate to\\\\ncomply with the law and law enforcement investigations and to protect the\\\\nrights, property or safety of our users or others. This includes exchanging\\\\ninformation with other companies and organizations for several reasons, such as\\\\nfraud protection and credit risk reduction.
Note that our Platform may, from time to time,\\\\ncontain links to and from the websites of our partner networks, advertisers and\\\\naffiliates. If you follow a link to any of these websites, please note that\\\\nthese websites have their own privacy policies and that we do not accept any\\\\nresponsibility or liability for these policies. Please check these policies\\\\nbefore you submit any personal data or other information to these websites.
It is important for you to protect yourself against\\\\nunauthorized access to your password and to your devices used to access our\\\\nServices. You are responsible for keeping your password confidential. For\\\\nexample, ensure that you sign off when you have finished using a shared device.
Unfortunately, the transmission of information via\\\\nthe internet is not completely secure. Although we will do our best to protect\\\\nyour Information, we cannot guarantee the security of your Information\\\\ntransmitted to our Platform and any transmission is at your own risk.
HOW CAN YOU ACCESS AND AMEND YOUR INFORMATION?
You can access a broad range of information about\\\\nyour account and your interactions with the Platform for the purpose of viewing\\\\nand, in certain cases, updating your Information.
Also, our system will place cookies when you log on\\\\nto our Platform and this is to ensure you have an enjoyable user experience and\\\\nare able to utilize all aspects of the Platform. You may disable Cookies by\\\\nchanging the settings on your browser. If you disable Cookies, it will affect\\\\nhow our Platform works and you may not be able to access or use certain areas\\\\nof our Platform or full functionality. For example, performance cookies collect\\\\ninformation about how you use the Site, for instance, which pages you visit\\\\nmost often, which allows us to provide you with targeted and relevant choices\\\\nthat enhance your Site experience.
We may retain a copy of your Information for\\\\ncompliance reasons. When you update Information, we may retain a copy of the\\\\nprior version for our records.
WHAT IF WE CHANGE OUR PRIVACY POLICY?
Our business changes constantly, and our Privacy\\\\nPolicy may therefore also need to change. We will post the current version of\\\\nthis Privacy Policy on the Platform and each such change will be effective upon\\\\nposting on the Platform or upon the date designated by us as the "effective\\\\ndate".
We may e-mail periodic reminders of our notices and\\\\nconditions, but you should check our Platform frequently to see recent changes.
It is your obligation to regularly check the\\\\nPrivacy Policy. Your continued use of the Platform following any such change\\\\nconstitutes your agreement to this Privacy Policy as so modified.
HOW YOU CAN CONTACT US
If you have any concerns about your Information on\\\\nthe Platform, please contact us at [email protected] with a thorough description,\\\\nand we will try to resolve it.
Revised & published on: November 10, 2022
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